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Q. What services does Kreation House provide?
Kreation House is a full-service digital agency specializing in app and web development, Shopify solutions through our brand Kolachi Tech, and custom software development under Software Solutions. We also offer strategic consulting to help businesses scale and succeed in the digital landscape.
Q. How does Kreation House ensure project transparency?
Transparency is at the core of everything we do. From clear project timelines and milestones to regular updates, we keep you informed at every step of the process. You’ll always know the status of your project and have access to our team for questions or feedback.
Q. Do you work with businesses of all sizes?
Yes, we collaborate with startups, small businesses, and enterprises across various industries. Our solutions are tailored to meet the unique needs of each client, ensuring scalability and long-term success.
Q. How long does it take to complete a project?
The timeline depends on the scope and complexity of the project. For example, a basic website may take 4-6 weeks, while a custom app or software solution can range from 2-6 months. We provide clear timelines during the initial consultation.
Q. How do you ensure quality in your deliverables?
We follow industry best practices, employ experienced professionals, and utilize the latest technologies to deliver high-quality solutions. Additionally, we conduct thorough testing and reviews to ensure our work meets your expectations and business needs.
Q. How does Kreation House handle project timelines?
We provide a detailed project timeline during the initial planning phase, outlining milestones and deliverable dates. Regular updates ensure transparency and allow us to stay aligned with your expectations.
Q. What is included in the deliverables for a typical project?
Our deliverables depend on the scope of the project but typically include complete designs, fully functional apps or websites, source files, documentation, and post-launch support to ensure a smooth transition.
Q. How do you ensure the quality of deliverables?
We follow a rigorous quality assurance process, which includes multiple rounds of testing, feedback sessions, and reviews to ensure that each deliverable meets our high standards and aligns with your requirements.
Q. What happens if changes are needed after the project is delivered?
We offer post-launch support and maintenance to address any updates, changes, or additional needs. For larger updates, we can discuss creating a new project scope to ensure smooth implementation.
Q. How does Kreation House ensure the deliverables align with my business goals?
We start every project with a comprehensive discovery phase to understand your goals, audience, and requirements. This ensures that every deliverable is tailored to meet your specific business objectives.
Q. What types of roles are available at Kreation House?
Kreation House offers a variety of roles across app development, web development, Shopify solutions, digital marketing, project management, and client support. We are always looking for talented individuals who are passionate about innovation and creativity.
Q. Does Kreation House offer remote work opportunities?
Yes, Kreation House embraces a flexible work culture that includes remote work options for many positions. Depending on the role and project requirements, team members can work from our offices or remotely.
Q. What kind of post-launch support does Kreation House provide?
We offer comprehensive post-launch support, including bug fixes, updates, performance monitoring, and maintenance to ensure your project runs smoothly after delivery.
Q. How do I reach out for support if I face an issue?
You can contact our dedicated support team through email, phone, or our client portal. We ensure timely responses to address your concerns or technical issues.
Q. Does Kreation House offer ongoing maintenance services?
Yes, we provide ongoing maintenance plans to keep your app, website, or software updated, secure, and performing optimally. These plans can be tailored to your specific needs.
Q. What is the response time for support requests?
Our response time varies based on the issue’s complexity but typically ranges from immediate assistance for critical issues to 24-48 hours for non-urgent queries.
Q. Can you help with updates or feature additions after the project is completed?
Absolutely! We offer support for updates, feature enhancements, and integrations as your business evolves. These can be handled as part of a maintenance plan or a separate project.
Q. Is technical training provided for using the delivered solutions?
Yes, we provide training sessions and documentation to ensure you and your team can effectively use the delivered solution. This includes tutorials for content management systems or custom software.
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