Kreation House

Date

August, 2023

Client

Global Computers

Category

E-Commerce

Location

USA

For over 20 years, Global Computers has been a leader in Pakistan’s IT industry, delivering value, innovation, and a customer-first approach. To support their exponential growth and cater to an expanding online audience, Kreation House developed a modern e-commerce platform that showcases their wide range of IT products and enhances the customer experience.

Challenge & Solution

As one of the pioneers in IT retail, Global Computers needed a robust e-commerce website that not only reflects their legacy but also meets the demands of a growing online customer base. The challenge was to design a platform that supports a vast product catalog, ensures a seamless shopping experience, and strengthens their connection with customers.

Our Process

1. Research: Collaborated with Global Computers to understand their legacy, business goals, and customer expectations.

Analyzed industry trends and competitor websites to create a market-leading platform.

2. Concept Design: Created a user-friendly layout that balances professionalism with ease of navigation, catering to tech-savvy and general customers alike.

3. Implementation: Built a scalable, SEO-optimized e-commerce website with features like advanced product categorization, secure checkout, and user accounts.

Included sections for customer support and loyalty programs to reinforce their “family-like” relationship with customers.

Result Driven

The new website has cemented Global Computers’ position as a market leader in the IT retail space:

  • Enhanced online presence with a modern, responsive platform tailored to a growing customer base.
  • Improved user engagement with intuitive navigation and advanced product discovery tools.
  • Increased customer loyalty through features like personalized user accounts, easy order tracking, and secure transactions.
  • Key Deliverables:

  • E-Commerce Platform: A scalable, feature-rich online store optimized for seamless product discovery and transactions.
  • Customer-Centric Features: Integrated loyalty programs, user accounts, and dedicated support sections.
  • Advanced Product Presentation: High-quality visuals, detailed descriptions, and advanced filtering options for effortless shopping.
  • Global Accessibility: Secure payment gateways and fast loading times to cater to a wide online audience.